Changes between Version 1 and Version 2 of TracTicketsCustomFields


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Timestamp:
07/26/09 20:51:22 (15 years ago)
Author:
trac
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  • TracTicketsCustomFields

    v1 v2  
    11= Custom Ticket Fields = 
    2 Trac support adding custom, user-defined, fields to the ticket module. Using custom fields, you can add typed, site-specific, properties to tickets. 
     2Trac supports adding custom, user-defined fields to the ticket module. Using custom fields, you can add typed, site-specific properties to tickets. 
    33 
    4 '''Note: In Trac 0.8, this feature is still experimental.''' 
    5  
    6 == Configuriation == 
    7 Configuring custom ticket fields is done in the TracIni config file. 
    8  
    9 All field definitions should be under a section named [ticket-custom] in the ini-file. 
     4== Configuration == 
     5Configuring custom ticket fields is done in the [wiki:TracIni trac.ini] file. All field definitions should be under a section named `[ticket-custom]`. 
    106 
    117The syntax of each field definition is: 
    … …  
    1511 ... 
    1612}}} 
    17 Looking at the example below should help explain the syntax. 
     13The example below should help to explain the syntax. 
    1814 
    1915=== Available Field Types and Options === 
    … …  
    2117   * label: Descriptive label. 
    2218   * value: Default value. 
    23    * order: Sort order placement. (Determines relative placement in forms.) 
     19   * order: Sort order placement. (Determines relative placement in forms with respect to other custom fields.) 
     20   * format: Either `plain` for plain text or `wiki` to interpret the content as WikiFormatting. (''since 0.11.3'') 
    2421 * '''checkbox''': A boolean value check box. 
    2522   * label: Descriptive label. 
    … …  
    2724   * order: Sort order placement. 
    2825 * '''select''': Drop-down select box. Uses a list of values. 
     26   * label: Descriptive label. 
    2927   * options: List of values, separated by '''|''' (vertical pipe). 
    30    * value: Default value (Item #, starting at 0). 
     28   * value: Default value (one of the values from options). 
    3129   * order: Sort order placement. 
    3230 * '''radio''': Radio buttons. Essentially the same as '''select'''. 
    3331   * label: Descriptive label. 
    3432   * options: List of values, separated by '''|''' (vertical pipe). 
    35    * value: Default value (Item #, starting at 0). 
     33   * value: Default value (one of the values from options). 
    3634   * order: Sort order placement. 
    3735 * '''textarea''': Multi-line text area. 
    3836   * label: Descriptive label. 
    3937   * value: Default text. 
    40    * width: Width in columns. 
    41    * height: Height in lines. 
     38   * cols: Width in columns. 
     39   * rows: Height in lines. 
    4240   * order: Sort order placement. 
     41   * format: Either `plain` for plain text or `wiki` to interpret the content as WikiFormatting. (''since 0.11.3'') 
    4342 
    4443=== Sample Config === 
    4544{{{ 
    4645[ticket-custom] 
     46 
    4747test_one = text 
    4848test_one.label = Just a text box 
    … …  
    5050test_two = text 
    5151test_two.label = Another text-box 
    52 test_two.value = Just a default value 
     52test_two.value = Default [mailto:joe@nospam.com owner] 
     53test_two.format = wiki 
    5354 
    5455test_three = checkbox 
    … …  
    5960test_four.label = My selectbox 
    6061test_four.options = one|two|third option|four 
    61 test_four.value = 2 
     62test_four.value = two 
    6263 
    6364test_five = radio 
    6465test_five.label = Radio buttons are fun 
    6566test_five.options = uno|dos|tres|cuatro|cinco 
    66 test_five.value = 1 
     67test_five.value = dos 
    6768 
    6869test_six = textarea 
    6970test_six.label = This is a large textarea 
    7071test_six.value = Default text 
    71 test_six.width = 60 
    72 test_six.height = 30 
     72test_six.cols = 60 
     73test_six.rows = 30 
     74}}} 
     75 
     76''Note: To make entering an option for a `select` type field optional, specify a leading `|` in the `fieldname.options` option.'' 
     77 
     78=== Reports Involving Custom Fields === 
     79 
     80Custom ticket fields are stored in the `ticket_custom` table, not in the `ticket` table. So to display the values from custom fields in a report, you will need a join on the 2 tables. Let's use an example with a custom ticket field called `progress`. 
     81 
     82{{{ 
     83#!sql 
     84SELECT p.value AS __color__, 
     85   id AS ticket, summary, owner, c.value AS progress 
     86  FROM ticket t, enum p, ticket_custom c 
     87  WHERE status IN ('assigned') AND t.id = c.ticket AND c.name = 'progress' 
     88AND p.name = t.priority AND p.type = 'priority' 
     89  ORDER BY p.value 
     90}}} 
     91'''Note''' that this will only show tickets that have progress set in them, which is '''not the same as showing all tickets'''. If you created this custom ticket field ''after'' you have already created some tickets, they will not have that field defined, and thus they will never show up on this ticket query. If you go back and modify those tickets, the field will be defined, and they will appear in the query. If that's all you want, you're set. 
     92 
     93However, if you want to show all ticket entries (with progress defined and without), you need to use a `JOIN` for every custom field that is in the query. 
     94{{{ 
     95#!sql 
     96SELECT p.value AS __color__, 
     97   id AS ticket, summary, component, version, milestone, severity, 
     98   (CASE status WHEN 'assigned' THEN owner||' *' ELSE owner END) AS owner, 
     99   time AS created, 
     100   changetime AS _changetime, description AS _description, 
     101   reporter AS _reporter, 
     102  (CASE WHEN c.value = '0' THEN 'None' ELSE c.value END) AS progress 
     103  FROM ticket t 
     104     LEFT OUTER JOIN ticket_custom c ON (t.id = c.ticket AND c.name = 'progress') 
     105     JOIN enum p ON p.name = t.priority AND p.type='priority' 
     106  WHERE status IN ('new', 'assigned', 'reopened') 
     107  ORDER BY p.value, milestone, severity, time 
     108}}} 
     109 
     110Note in particular the `LEFT OUTER JOIN` statement here. 
     111 
     112=== Updating the database === 
     113 
     114As noted above, any tickets created before a custom field has been defined will not have a value for that field. Here's a bit of SQL (tested with SQLite) that you can run directly on the Trac database to set an initial value for custom ticket fields. Inserts the default value of 'None' into a custom field called 'request_source' for all tickets that have no existing value: 
     115 
     116{{{ 
     117#!sql 
     118INSERT INTO ticket_custom 
     119   (ticket, name, value) 
     120   SELECT  
     121      id AS ticket, 
     122      'request_source' AS name, 
     123      'None' AS value 
     124   FROM ticket  
     125   WHERE id NOT IN ( 
     126      SELECT ticket FROM ticket_custom 
     127   ); 
     128}}} 
     129 
     130If you added multiple custom fields at different points in time, you should be more specific in the subquery on table {{{ticket}}} by adding the exact custom field name to the query: 
     131 
     132{{{ 
     133#!sql 
     134INSERT INTO ticket_custom 
     135   (ticket, name, value) 
     136   SELECT  
     137      id AS ticket, 
     138      'request_source' AS name, 
     139      'None' AS value 
     140   FROM ticket  
     141   WHERE id NOT IN ( 
     142      SELECT ticket FROM ticket_custom WHERE name = 'request_source' 
     143   ); 
    73144}}} 
    74145